Gaming is for fun, not for problems. At ll89, all responsible gaming tools, limit-setting features, and a complete safe gaming guide are right at your fingertips.
Responsible Gaming at ll89 is more than following rules — it's a mindset. We want every member to see gaming as a source of entertainment, not a way to earn income or escape from problems. The core idea is simple: know your limits, stay in control, and know when to stop while you're still having fun.
Online gaming is growing in popularity across Bangladesh. But like any form of entertainment, excessive gaming can complicate your life. ll89's responsible gaming policy is designed to ensure members enjoy a healthy and enjoyable gaming experience. Every tool and guideline has been built with you in mind.
Ll89 believes that an informed player is the best player. That's why we help you understand responsible gaming from the very start, provide the tools you need, and stand by you whenever problems arise.
Check in with yourself once a week to see how much time gaming is taking up. When you log in to ll89, you can view your play history and a summary of your spending.
Ll89 offers a range of effective Responsible Gaming tools that you can access at any time from your account settings.
Ll89's Responsible Gaming tools are completely free and take effect immediately. While limit reductions apply instantly, increases take 24 hours to come into effect — that's part of how we keep you protected.
Under ll89's Responsible Gaming policy, you can set the following limits yourself.
| Limit Type | Duration | Time to take effect | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (when reducing) | 24 Hours to Increase |
| Bet Limit | Per Bet | Immediate (when reducing) | 7 Days to Increase |
| Loss Limit | Daily / Weekly / Monthly | Immediate | 7 Days to Increase |
| Session Time Limit | Per Session | From the Next Session | At Any Time |
| Cooling-Off | 1 – 30 Days | Immediate | After Expiry |
| Self-Exclusion | 6 Months – Permanent | Immediate | Apply After Expiry |
Self-exclusion is the most important part of ll89's Responsible Gaming program. If you feel that gaming is getting out of your control, this is the option to choose.
Activating self-exclusion will close your account for a set period or permanently. During this time, you will not be able to open a new account or receive any promotional communications from ll89.
Once self-exclusion is activated, it cannot be cancelled before the set period ends. Please think carefully before making this decision.
Log in to ll89, go to Settings, and open the "Responsible Gaming" section.
Set deposit and betting limits based on your budget and schedule.
Keep reminder notifications on every 30 minutes or 1 hour.
Take a break at any time using the Cooling-Off or Self-Exclusion options.
Ll89's support team is available 24/7 in Bangla. Feel free to reach out whenever you're dealing with a gaming-related concern.
For detailed issues, contact us by email. You will receive a response within 24 hours.
Emergency Support
Seek professional mental health support for gaming addiction. ll89 support can point you in the right direction.
Staying aware of your own situation is the first condition of responsible gaming. If you notice any of these signs, talk to ll89 support.
Consistently going over your limit and being unable to stop even after saying "one last time" are signs of a problem.
Chasing losses with more bets will only make things worse.
If you find yourself hiding your gaming history or spending from family, it's time to take notice.
Feeling restless or irritable when not gaming, and only feeling normal once you start playing again.
Gaming interfering with work, studies, or family responsibilities.
Funding gaming by cutting essential expenses or borrowing money.
Take a break if you are staying up late to game or if gaming is disrupting your eating or sleeping habits.
Repeatedly telling yourself or a loved one to stop, but being unable to do so.
Ll89 is ready to support you at every step of your responsible gaming journey.
Age verification is carried out at the very first step of registration on ll89. Users under 18 are not permitted to create an account, in line with our Responsible Gaming commitment.
18+ Verification RequiredAs part of ll89's Responsible Gaming policy, any reduction in limits takes effect immediately. Increasing a limit requires a waiting period — and that's by design, to protect you.
Takes effect immediatelyAt set intervals, ll89 will remind you how long you have been playing and how much you have spent. This awareness is key to responsible gaming.
Regular RemindersUnder ll89's Responsible Gaming program, you can request a temporary or permanent self-exclusion at any time. During this period, no promotional messages will be sent to you either.
Voluntary BreakFor any questions about Responsible Gaming at ll89, reach out to our 24/7 support team. We're here to help, not to judge.
24/7 Bangla SupportEvery transaction and bet on ll89 is fully visible to you. Keep track of your own spending for responsible gaming — no hidden information, no surprises.
Fully TransparentLl89 wants every member to stay aware of their gaming habits. Ask yourself the questions below. If you answer "Yes" to three or more, start using the Responsible Gaming tools or reach out to our support team.
If you answered "Yes" to 3 or more questions, please reach out to ll89 Support. We're here to help, not to judge.
Answers to common questions from ll89 members about responsible gaming.